A home services dispatch office at night, one phone glowing, nobody there to answer

02:47 AM · A CALL IS RINGING · THE LINE PICKS UP

Never miss another job call. 

The 24/7 AI receptionist for the trades. It answers in two rings, books the job into your CRM, and covers the night shift.

  • Answers in under 2 rings
  • Works with your existing number
  • English and Spanish, natively
  • Live in 24 hours

LIVE CALL

Read a call. Watch the ticket fill.

Two scripted sample calls, one in English and one in Spanish. Press play and the dispatch ticket on the right fills in exactly as the agent captures it.

[00:04]

AI Thanks for calling Cool Breeze HVAC, this is Sara. How can I help?

[00:09]

CALLER Hi, our AC went out last night and the upstairs is already 85 degrees.

[00:15]

AI That counts as urgent, so I will tag this same day. Can I get your name for the ticket?

[00:21]

CALLER Maria Alvarez.

[00:24]

AI Great, Maria. And the service address?

[00:28]

CALLER 418 Oak Ridge Drive, San Marcos.

[00:33]

AI Perfect. Best callback number in case the technician needs to reach you?

[00:38]

CALLER 512 555 0148.

[00:43]

AI Got it. I am opening a 12:30 to 2:30 PM window today and assigning Technician Reyes. He will text when he is 20 minutes out.

[00:52]

AI Anything else I should flag for the tech before I hand this off?

Cool Breeze HVAC · Replays in about 15 seconds

REAL TIME CAPTURE

Dispatch job ticket

SERVICE
HVAC, no cool
PRIORITY
Same day
CUSTOMER
Maria Alvarez
ADDRESS
418 Oak Ridge Dr, San Marcos
CALLBACK
512 555 0148
WINDOW
Today, 12:30 to 2:30 PM
TECHNICIAN
Reyes, dispatched
BOOKED

Live in 24 hours. No new hardware.

  1. 01

    Forward your line

    Point your existing business number at the receptionist number we issue at kickoff. No new hardware, no software installs.

  2. 02

    The AI answers in two rings

    Every caller gets greeted, qualified against your intake script, and routed: book it, transfer it, or escalate the emergency.

  3. 03

    The job lands on your board

    The booked appointment and caller details write into your CRM, the caller gets a text, and your on call tech gets notified.

The call that pays for this service does not ring at 10 AM on a Tuesday. It rings at

2:47 AM

27 to 45%
of calls to small trade shops go unanswered
85%
of callers who reach voicemail never call back
$1,200
typical value of one missed HVAC job

Industry ranges reported across the trades. Your shop's numbers vary.

DISPATCH DESTINATIONS

Writes the job straight to your board.

Your dispatcher keeps the board they already run. The AI captures the caller and writes the job into it, not into a separate inbox.

ServiceTitan

Creates the job, sets the window, tags the call type.

HVAC, plumbing, electrical, and garage door shops on ServiceTitan.

Housecall Pro

Books the job, schedules the tech, texts the customer.

Plumbing, HVAC, electrical, and cleaning shops on Housecall Pro.

Jobber

Books the visit, syncs the property, notifies the tech by push.

Field service shops standardizing on Jobber.

Zapier

Sends the structured intake payload to any CRM, sheet, or FSM you run.

Shops on a custom FSM, Airtable, or a Google Sheet.

Built for the trades.

HVAC work in the field

THE CALL

AC out in July, upstairs at 85 degrees, caller ready to phone the next shop.

WHAT THE AI DOES

The AI tags it urgent, captures the address, and books a same day window.

The job lands on your board with the caller texted an arrival window.

Plumbing work in the field

THE CALL

Burst pipe at 2 AM. Voicemail loses this caller to whoever answers first.

WHAT THE AI DOES

The AI walks the caller to the shutoff valve, then escalates to your on call tech.

The emergency is dispatched and the routine drain call books for tomorrow.

Electrical work in the field

THE CALL

Half the house lost power and the caller cannot say which breaker tripped.

WHAT THE AI DOES

The AI runs your intake questions, flags the panel issue, and checks availability.

A qualified visit is booked with the details your electrician needs up front.

Roofing work in the field

THE CALL

A hail event stacks 200 calls in a weekend. Estimates fall through the cracks.

WHAT THE AI DOES

The AI captures carrier, claim number, and damage class on every single call.

Your estimators start Monday with the inspection board already full.

The night shift is covered.

One quick form. We build your intake script and bring the line live, usually within 24 hours. No card needed to start.